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LBeauty Cancellation and Lateness Policy 

 

LBeauty understands that sometimes schedules change and therefore requests at least 24 hours notice when cancelling or rescheduling your appointment. A credit card is required to hold your appointment. Appointments cancelled less than 24 hours before or for which clients are a “No-show” for will incur a charge of 50% of the service amount. Please note that appointments made within 24 hours may instead be cancelled or modified at least 4 hours prior to the appointment time in order to avoid a charge of 50% of the service amount.  

Please note that if you are over 15 minutes late for your appointment we may have to reschedule your service if it cannot be completed in the remaining time frame. All attempts to reschedule in a timely manner will be made. If we do not hear from you 15 or more minutes into your scheduled appointment time it is considered a “No-Show” and your card will be charged for 50% of the service scheduled.  

Here at LBeauty we understand that accidents and emergencies happen that prevent 24 hour notice for cancelling or rescheduling your appointment. Salon members are given one (1) grace appointment per year for last-minute scheduling changes, cancellations, or no-shows. Please enquire by phone or message if you have any questions regarding my policies. 

 Thank you for booking your service with LBeauty, I can’t wait to pamper you! 

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